Jira Service Management

{"xsrfToken":"123a983ec759f6998aa62b697307a487c8f0c4aa_lout","branding":{"id":"3","key":"sd","name":"Service Desk","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/673a5030-113b-4b35-abda-710cdcc34b50/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMDA1MmZiZi01NTM0LTRlZjMtODZiNC0xYWI5M2IwMjE1ZmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY3M2E1MDMwLTExM2ItNGIzNS1hYmRhLTcxMGNkY2MzNGI1MCI6WyJyZWFkIl19LCJleHAiOjE3MzQ3OTk5NDUsIm5iZiI6MTczNDc5OTM0NX0.wbPuI3WTaicI66RuHC_UBubEatJKLDY1JMVtcXE6NsU&client=10052fbf-5534-4ef3-86b4-1ab93b0215fe&height=300&mode=fit","bannerMediaApiFileId":"673a5030-113b-4b35-abda-710cdcc34b50","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"sd","projectId":10002,"serviceDeskId":3,"name":"Service Desk","description":"<p>Welcome! You can raise a Service Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"39","name":" Pre-Sales ","descriptionHtml":"","callToAction":" Pre-Sales ","introHtml":"<p>Pre-Sales request</p>","icon":10484,"iconUrl":"https://custompcsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[7],"key":""},{"id":"40","name":"After Sales ","descriptionHtml":"","callToAction":"After Sales ","introHtml":"<p>After Sales request</p>","icon":10491,"iconUrl":"https://custompcsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[7],"key":""},{"id":"42","name":"General Inquires","descriptionHtml":"","callToAction":"General Inquires","introHtml":"<p>Any other request you may want raise</p>","icon":10498,"iconUrl":"https://custompcsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[7],"key":""},{"id":"43","name":"Service/RMA Request","descriptionHtml":"","callToAction":"Service/RMA Request","introHtml":"","icon":10472,"iconUrl":"https://custompcsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[7],"key":""},{"id":"41","name":"Support ","descriptionHtml":"","callToAction":"Support ","introHtml":"<p>If you need support on our products and services</p>","icon":10466,"iconUrl":"https://custompcsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[7],"key":""},{"id":"30","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://custompcsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[43,39,40,41,42]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMDA1MmZiZi01NTM0LTRlZjMtODZiNC0xYWI5M2IwMjE1ZmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4MDA1NDUsIm5iZiI6MTczNDc5OTM0NX0.SnWR0dvqqNInsd3VEfxcDTTJh64DFh7kwbhhY1lkdps","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"10052fbf-5534-4ef3-86b4-1ab93b0215fe","tokenDurationInMins":20}},"reqCreate":{"id":41,"projectId":10002,"form":{"name":"Support ","descriptionHtml":"","callToAction":"Support ","intro":"<p>If you need support on our products and services</p>","instructions":"","icon":10466,"iconUrl":"https://custompcsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/41","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/41","calendarParams":{"firstDay":0,"date":"2024-12-21T18:42:25+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMDA1MmZiZi01NTM0LTRlZjMtODZiNC0xYWI5M2IwMjE1ZmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4MDA1NDUsIm5iZiI6MTczNDc5OTM0NX0.SnWR0dvqqNInsd3VEfxcDTTJh64DFh7kwbhhY1lkdps","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"10052fbf-5534-4ef3-86b4-1ab93b0215fe","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=custompcsystems","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"123a983ec759f6998aa62b697307a487c8f0c4aa_lout","baseUrl":"https://custompcsystems.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://custompcsystems.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"10052fbf-5534-4ef3-86b4-1ab93b0215fe","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"1f3d8beae20d4a0f88401397af0596a8","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}